FAQ
Product details
Who is PROVYS Sphere for?
PROVYS Sphere serves broadcasters, media companies and content creators worldwide, including TV and radio stations and digital media platforms.
What unique benefits does PROVYS Sphere offer to the customers?
PROVYS Sphere helps streamline operations, improve efficiency and provide better control over content usage, ultimately reducing costs and increasing revenues.
What areas of broadcast can I manage with PROVYS Sphere?
PROVYS Sphere is designed as a complex solution that covers broadcast planning & scheduling, advertising management, media workflows, rights management.
Does PROVYS Sphere include playout management functions?
No. However, these functions are covered by our playout management system Stream Circle that can be seamlessly integrated with PROVYS Sphere. Of course, you can also integrate PROVYS Sphere with your own favourite playout software using API.
What deployment options does Sphere offer?
PROVYS Sphere is a flexible software that can be deployed either on-premise or in the cloud.
Is PROVYS Sphere customisable?
Yes, you can use the standard tools first at Lite version and then decide on the specific customisations you need in Pro version. PROVYS Sphere is considered the most flexible solution on the market.
Pricing
How do I get a demo of PROVYS Sphere?
You can request an individual demo presentation using the contact form on our website. You may also book a personal meeting with our sales team
What is the price of PROVYS Sphere?
Our pricing depends on the specific solution and the scope of implementation. Please for a customised quote.
Technical insights
What are the system requirements for PROVYS Sphere?
If you choose the cloud version of PROVYS Sphere, you don’t need to buy any specific hardware because the system runs on our servers.
If you choose an on-premise solution, the specific requirements will be drawn up individually for you, based on the scope of the product and the project.
How does PROVYS Sphere deal with data security?
PROVYS secures your data by utilizing robust encryption protocols and secure data centres. The compliance with international data protection standards is our priority.
Can PROVYS Sphere be integrated with other software and tools?
Yes, PROVYS Sphere can integrate with various third-party tools and systems, including playout, accounting, graphics, audience research and other broadcast software.
PROVYS Sphere offers Server API as well as dozens of data import & export options. You can learn more about them at the integrations page.
Does PROVYS Sphere provide any resources or documentation for developers?
Yes, we provide detailed documentation, API guides and developer resources to assist with integration and customisation.
Support & Training
What customer support does PROVYS offer?
PROVYS offers different levels of support depending on your needs, starting with an access to our Service desk and knowledge base. For more demanding customers, we provide remote technical & user support (including 24/7 support) and even account manager/s assigned to the project.
Is training available for new users?
Yes, we offer training programmes for new users as well as ongoing training for existing customers to keep up with new features and best practices.
How can I contact PROVYS customer support?
Our customers use an online service desk system to resolve any issues they may have. You can also send us an email to info@provys.com.